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Unlocking Specialized HR Knowledge Benefits of Outsourcing HR Functions



Human resources play many crucial functions within an organization. In addition to regular hiring, managing employee benefits, performance management, and employee learning and growth, modern HR needs to incorporate a more strategic and future-oriented mindset. This includes workforce planning, legal compliance, career and talent development. Furthermore, as technology permeates organizational operations, HR also commonly adopts tools and software to automate manual processes and digitize operations.


As organizations aim to streamline processes and reduce paperwork within HR, many are turning to outsourcing the payroll function. According to ExtensisHR data, the HR outsourcing market is predicted to grow to $109 billion by 2026. Outsourced HR functions include payroll calculations, staffing, executive recruiting, and payroll outsourcing and consulting. Besides the operational efficiency and cost reduction associated with HR outsourcing, one of the significant benefits for organizations is access to specialized HR expertise provided by outsourcing providers.


Legal Compliance


HR regulations and employment laws are complex and subject to frequent changes. One of the most challenging tasks for organizations, especially those managing a workforce internationally, is staying compliant with constantly changing laws and regulations. To avoid legal issues, HR needs to have a detailed understanding of various HR laws in each country, including labor laws, taxes, immigration, statutory allowances, and insurance laws.


Outsourcing HR compliance management to a reliable service provider is an efficient solution for organizations to meet complex HR and employment regulation requirements without sacrificing valuable internal resources. These external HR consultants have extensive knowledge of local, regional, and global HR laws, ensuring that the organization's HR policies and processes comply with existing rules. Access to this specialized knowledge on HR compliance helps organizations better understand and implement internal preventive measures to avoid penalties and unnecessary audits.


Talent Acquisition


Attracting and retaining top talent is crucial for organizations to grow and lead in a competitive market. Since poor hires can potentially decrease overall productivity by up to 36%, establishing an effective recruitment process is essential. As recruitment is one of the most time-consuming and costly HR processes, organizations can streamline the entire process by leveraging external HR service providers. Most third-party HR service providers can support the recruitment selection process, from reviewing resumes and screening potential candidates to scheduling interviews and creating shortlists of qualified candidates tailored to the organization's requirements. These HR service providers typically have a broad network and effective recruitment strategies, providing access to a wider talent pool, especially for senior or executive-level positions.


Employee Growth


Investing in employee career development is crucial for building a skilled and dynamic workforce, potentially improving organizational profitability by up to 21%. Therefore, organizations need robust learning and development programs, regularly updated to remain effective. One way to effectively manage learning and development programs is by utilizing service providers that can support the design, development, and deployment of training programs.


Service providers specializing in employee training programs can monitor the organization's training needs and provide training programs, materials, trainer training programs, and operational support to fill knowledge gaps. This may include managing training programs through a learning management system and coordinating necessary learning classes and pre-work materials. These external learning and development experts may also provide advisory services on aspects of employee development, such as performance management, leadership coaching, and succession planning. Utilizing external learning and development service providers allows organizations to provide personalized and relevant training content aligned with employees' career aspirations and professional growth, building a highly agile workforce.


HR Technology


HR software tools play a crucial role in streamlining HR processes, improving operational efficiency, and enhancing the overall employee experience. In fact, over 70% of today's organizations use data analytics in major decision-making, and around 25% of HR teams utilize AI technology in HR functions. However, spending on HR technology remains relatively modest, with a forecasted increase of less than 2% by 2023.


To maximize the use of HR technology while optimizing HR budgets, HR outsourcing may be a solution. By outsourcing some or all HR functions, organizations can access the latest and cutting-edge HR technology without the substantial costs of software adoption and upgrades. Organizations can also enhance their understanding of HR technology and internal capabilities by leveraging payroll service providers, leading to improved utilization of HR technology.


As HR transforms into a strategic business function today, finding ways to leverage specialized HR knowledge to promote the success of both employees and the organization is essential. HR outsourcing serves as an excellent solution for HR teams to enjoy operational efficiency and cost reduction when implementing strategic initiatives. Furthermore, accessing the deep HR expertise provided by external HR service providers enables HR and companies to gain a competitive advantage in today's highly competitive talent environment.


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